This site is owned and operated by the Shire of Augusta Margaret River using software licensed from Social Pinpoint. For details on how the Shire of Augusta Margaret River collects and protects your personal information, refer to our Privacy Policy.

The Shire of Augusta Margaret River does not collect any personal information about you via our website except when you knowingly provide it. It is possible for you to visit the website without telling us who you are. Personal information obtained on the site will not be released to a third party without your consent.

When accessing online services you may be requested for personal information. This will only be requested where it is deemed necessary to provide the service or where there is a legal requirement. For example changing information on the Rates data base must be requested in writing and personal information is required to make the change.

Where personal information is obtained it will be stored and used in accordance with the Shire Privacy Policy.

The Shire will assume no responsibility for the information practices of third-party sites where you are able to access their site/s through the Shire site. You are encouraged to review each site's privacy policy before disclosing any personally identifiable information.

Collection of data

• For statistical purposes we may collect non-personalised information on website activity. This includes:
• The date and time of visits to the website
• The number of users who visit the website
• The number of pages viewed
• The country of origin
• The pages viewed
• Navigation patterns
• Categories of users by items such as domains and browser types
• The analysis of the statistics will enable the Shire to improve the website.

Cookies

Certain functions on our website require your browser to be set to allow the creation of “cookies” on your computer. Cookies are required for security reasons and to allow our systems to uniquely identify you and your computer.

We do not use cookies to collect personal information.

Opting out

Where a facility exists on the website that enables you to register to join a mailing list, provision will be made for you to edit or remove your details from that list.

Security

We will take reasonable steps to ensure your information is secure from any unauthorised access or disclosure. We review security procedures from time to time and update them when relevant.

Your rights

You need not provide us with any personal information about you or any other person, which may be requested in our communications with you. Without that information however, we may not be able to process an application, fulfill your request for changing your address details on the Rates data base or provide you with an appropriate level of service. You will be advised if the lack of information will impact on our ability to deliver a service.

You are entitled to ask us for access to your personal information records at any time, or to choose to cancel or opt-out of any service or future mailing. You may elect to advise us that your phone, fax or email details are to be marked as ‘silent’ in which case they will not be released or published in any form.

Complaints resolution

You are encouraged to voice your concerns by writing to us, phoning us or lodging a complaint through the Customer Service Centre on our website. Complaints will be resolved in accordance with the Shire Complaints procedure as they arise.

Future changes

We will notify users of our website of any changes to privacy information by publishing it on the website. We will not separately notify users of changes in any other way.

For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.

The following Terms and Conditions govern the use of Your Say Augusta Margaret River. The software platform is owned by Social Pinpoint Pty Ltd and operated by the Shire of Augusta Margaret River.

By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.

If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy).

What are the conditions with a user’s account?

While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.

We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate. Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.

What do we require from our users?

You must understand and agree that, without limitation:

• all information, data, images and other materials are the sole responsibility of the person from whom the content originated;
• you are prohibited from advertising or offering to sell or buy any goods and services
• you cannot transmit Content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware; or
• you cannot collect or store personal data about other users of the site
• you cannot impersonate any person or entity, including without limitation to a Shire of Augusta Margaret River representative
• you cannot interrupt or interfere with the site or servers or networks connected to the site
• you cannot attempt to gain unauthorised access to the site or other use accounts

Can your account be suspended or terminated?

We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.

If you want to terminate your own account, please send an email to yoursay@amrshire.wa.gov.au.

Governing Law

These Terms shall be governed in accordance with the laws of Western Australia, Australia, without regards to its conflict of law provisions.

Indemnification

The Shire of Augusta Margaret River, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.

What content do we own?

This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of the Shire of Augusta Margaret River and its suppliers and licensors. The Shire of Augusta Margaret River owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.

Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.

Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.

We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.

Disclaimer and Warranties

Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.

What happens if these Terms change?

We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.

Contact Us

If you have any questions about these Terms, please contact us at yoursay@amrshire.wa.gov.au